

The set of technologies that we have now deployed from Microsoft will help us reimagine our employee experience and make it a very compelling proposition for those who wish to join us in this exciting transformation journey. Air India and Microsoft execs' speak “As we set out on the journey of transforming Air India’s technology landscape, at the top of our agenda was deploying a world-class productivity, collaboration, and security suite. The implementation is also likely to help bring in productivity improvements and cost savings for Air India. The standardization of the Microsoft 365 platform across the entire Air India staff will also facilitate better synergy with other Tata group companies using the same platform.

The collaboration is aimed to result in productivity improvements and cost savings for Air India while improving customer experience. The roll out of Microsoft technologies enterprise-wide aims to enable Air India employees to connect, communicate, and collaborate with other employees anywhere in the world instantaneously and in a secure manner. Through the collaboration with Microsoft, Air India will have access to tools in Microsoft 365. Designing a strong employee proposition and providing an intuitive and easy to use digital productivity and collaboration suite for every employee is a key part of this. The company has embarked upon an initiative called Vihaan.AI. Air India has teamed up with Microsoft to redefine employee experience and accelerate the company’s digital transformation journey.
